PHONE: 63.2.721.0405

HELPDESK: 63.2.721.0405

FAX: 63.2.571.9018

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Customer Support
Solutions you can bank on

Pacific Sun Solutions VALUES Customer Service!
You can say goodbye to the usual 2 week waiting period. Our technical staff will arrive at your site within 48 hours at most upon placing your call.
The accreditation and training provided to us by our partners enable us to offer an array of services that ensure your satisfaction in the use of our products. We have a team of highly-skilled software developers that can create processing programs tailored to your specifications, as well as teams of competent hardware technicians that can reach you anywhere in the Philippines for your maintenance and repair need.

For Technical Assistance

Helpdesk
Call our Helpdesk (+63.2.721.0405) for immediate response.  As much as possible, we aim to arrive on-site the same day you make your call to us. Please note that calls made beyond 2:30 pm (cut-off time) will most likely result in next-day arrival. Outside the immediate coverage area of our service bases, the most we will take to arrive at your site is 48 hours.

Service Bases - Pacific Sun Shines Far and Wide!
Since our customers operate branches nationwide, it only makes sense that we provide nationwide service support via our service bases in these key locations:

  • Metro Manila
  • San Fernando, Pampanga
  • Angeles City
  • Cavite
  • Metro Cebu
  • Metro Iloilo
  • Metro Bacolod
  • Metro Davao
  • Metro Cagayan de Oro
  • Baguio City
  • Tuguegarao, Cagayan
  • Laguna: San Pedro, Binan, Sta Rosa, Cabuyao, Calamba
  • Batangas: Bauan, Batangas City, Lipa City